Shipping policy

Shipping Policy of Regal Rehab

At Regal Rehab, we aim to provide a smooth and reliable shipping experience for our customers. Please review the terms of our shipping policy carefully to understand our practices.

1. Shipping Regions

1.1 We ship exclusively within Europe. 1.2 Shipping costs vary depending on the product and destination. Specific shipping fees will be displayed at checkout.

2. Shipping Times

2.1 Estimated delivery times vary by product and will be communicated during the ordering process. 2.2 Some products may have longer processing times due to their nature or stock availability. These details will be shared at the time of purchase.

3. Logistics Partners

3.1 We work with various logistics providers based on the shipping destination and product requirements. Specific courier information will be provided in your shipping confirmation.

4. Shipping Confirmation and Tracking

4.1 Once your order has been dispatched, you will receive a shipping confirmation email, including a tracking number (where applicable). 4.2 Customers can use the provided tracking number to monitor the progress of their shipment.

5. Responsibility for Loss or Damage

5.1 Regal Rehab is not liable for loss or damage to packages during transit. Responsibility for the shipment transfers to the customer once the order is handed over to the shipping provider. 5.2 We recommend choosing insured shipping options for added security.

6. Undeliverable Packages

6.1 If a package is returned to us or the supplier due to an incorrect or incomplete address provided by the customer, the following applies:

  • The customer will be responsible for paying additional shipping fees to have the package resent.

  • Once the extra shipping costs are paid, the package will be reshipped from the supplier. 6.2 If a package is refused or not accepted by the customer, the same process and additional charges apply.

7. Contact Information

For any questions or issues related to shipping, please contact us at:

By placing an order with Regal Rehab, you agree to the terms outlined in this Shipping Policy. We encourage customers to double-check shipping details before completing their order to ensure timely delivery.